An early reservations are encouraged to confirm your space and secure the best tours. Reservations are accepted when we receive the initial deposit with a Reservation Form and Release of Liability signed by each adult 18 years or older.

Deposit requirement are as follow:

20% of tour cost for all trips is generally non-refundable.

In many cases once a deposit is received it will be forwarded to service providers in-country. Additional deposits may be required for some trips, especially in peak seasons, when tours have been chartered, or if permits to visit archaeological or wildlife sites have been purchased in advance. It may be necessary to adjust prices up or down 30 days before departure to allow for changes in group size, rooming status or currency fluctuations. The principal trip balance is due 90 days prior to departure. Failure to deliver complete payment 30 days prior to departure will be considered notification of cancellation by default and is subject to cancellation charges as stated below. Initial deposits and air payments may be made by check or VISA, MC or AMEX. The balance of tour cost is payable by check or credit card. MSITravels reserves the right to deny participation to anyone whom it deems unsuitable for a trip.

 

 

Full payment of the trip balance is due 90 days prior to departure. If you must cancel before departure, money will be returned less the cancellation fees charged by MSITravels, plus any additional non-refundable cancellation fees and payments already advanced to hotels / Riads , Transport and local operators:

If you leave a trip in progress, for any reason, MSITravels will not refund any monies. No refunds will be made for any unused portions of your tour (including but not limited to meals, transport, lodging, sightseeing, trekking), including those that are the result of your removal from a tour and for reasons related to weather, terrorism, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. MSITravels does not insure plane tickets, missed flights or anything dealing with your travel, plans or arrangements. 

 

 

Previous travelers with MSITravels, our MSITravels alumni, are eligible for increasing discounts on additional trips: On your second trip with us you qualify for a 5% discount, with discounts increasing by 1% for each subsequent trip up to a maximum of 10%. All discounts are subject to change, are not applicable on child rates, or when booking through a third party or in combination with other discounts.

 

 

Published Tour costs are per person based on group size of a minimum of two or more persons in double occupancy. Any increase or decrease in per person cost due to group size is confirmed 30 days before departure.

 

 

Due to many factors beyond our control we reserve the right to change our prices without prior notice, even after you have signed up. However, we do our best to avoid increasing prices without advance notice. Normal price increases generally are not passed on to participants who have already advanced a deposit. Normally, we include the cost of all guides, leaders, permits, accommodations, transportation, and most meals as stated in the planned itinerary [B-Breakfast, L-Lunch, D-Dinner]. Vegetarian and special diets can usually be accommodated. The tour cost includes profit and charges incurred by MSITravels. for research, itinerary development, reservations, office administration and pre-departure information services. Quoted costs represent a complete package price; itemized individual costs are not available.

Costs not included in the price are some meals as noted in the trip itinerary, transfers if not arriving or departing on the scheduled group flights, soft drinks and liquor, medical expenses, costs of hospitalization or evacuation, laundry, airport departure taxes, accommodations en route to the destination, visas, , gratuities and insurance. If a trip must be extended or an itinerary modified due to weather, road conditions, lack of transportation, political or civil disputes, medical emergency or other causes beyond our control, the associated costs including any nonrecoverable costs are not included in the trip rates or refunds. In such circumstances it is your responsibility to pay directly for actual extra costs in the field (i.e. food, transport, accommodations, etc.). Carry extra traveller's checks and credit card for contingencies and obtain trip cancellation/interruption insurance available in your pre-departure dossier.

 

 

If a traveler or group wishes to change their tour dates, it will be dependent upon availability. Our suppliers, which include hotels/Riads and transportation providers, often impose additional fees or penalties for changes and cancellations. As such, if a change of dates is granted, traveler(s) will be expected to pay any associated fees or cost differences in order to re-arrange transport, hotels, or any other fees. If a traveler or group requests a change of tour dates before a trip’s start date and it cannot be arranged, it may be treated according to our cancellation policy. No changes of tour dates can be made 60 days before an already booked tour. MSITravels does not cover any charges due to such changes.

 

 

 

 

On receipt of your deposit and signed Reservation Form we forward a comprehensive Pre-departure Dossier. This contains our exclusive MSITravels Destination, Detailed program map, immunization information, and other permit forms, a trip checklist, reading list, travel supply catalog, cross-cultural information and optional trip extensions. We can help you obtain specialty travel items such as travel bags, water purifiers, repellants, clothing, maps and guidebooks. You will receive a final trip packet including Final Reminders, datails and information in your destination 2-3 weeks prior to departure.

 

Depending on your country of residence or origin, you may be required to obtain a visa before arrival. Citizens of the United States, Canada, Europe Union, Australia, and New Zealand can stay for a period of 90 days before exiting Morocco. Holding a resident card or green card to any country, does not mean that you can enter Morocco with it. You may still need to apply for a visa. Be prudent and careful to check your government’s pages online and by visiting or contacting the nearest Moroccan consulate or embassy.

It is your responsibility to obtain valid and effective documentation, including passports, visas, permits, and vaccination certificates, where necessary. You also assume complete and full responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination and all safety or security conditions at such destinations. You are solely responsible for any adverse consequences resulting from missing or defective documentation. MSITravels may provide information or advice given on visas, vaccinations, climate, clothing, baggage, special equipment, etc. in good faith as a courtesy to you. MSITravels is not responsible for any errors or omissions as to the information provided.

 

 

 

Unless a specific accommodation is requested, we reserve or recommend the best available, reasonably priced, charming hotels/Riads with private bath, hot water, good service, value and sustainable management practices. Prices are based on two persons sharing a twin-bedded room. Established camping desert feature full size walk-in tents for two persons with Bedouin-style bedding or sleeping pads. On trekking and camping trips tents, sleeping pads or mattresses, wash basins, toilet facilities, cooking equipment, lanterns, pack animals and portering gear are provided. Participants must furnish their own clothing, soft-luggage and day pack. Sleeping bags are necessary for some trips, but are usually available for rent. MSITravels reserves the right to substitute equivalent or superior hotels/Riads.

 

 

Single supplement is the additional cost of a single traveler not sharing a room in double occupancy. If you request single accommodations you will be charged the single supplement. If you are willing to share a room we will attempt to match you with another traveler of the same gender, in which case the single supplement will be waived. However, if we are unable to find another traveler with whom you can share a room in most cases you will be charged the single supplement.

 

 

MSITravels, its agents and assigns reserve the right and permission to copyright and use, re-use to photographic portraits, images or videos of individual participants over 18 years of age that you send to us, or that are taken by our guides and/or other travelers of you individually or in a group, in any medium, including but not limited to print, electronic media, or Internet, free of charge and without your right to inspection, for use in promotional and publicity purposes related to its travel program.

*NOTE : otherwise, If you do not want us to use any images of you that are taken by us or other participants during the expedition, you must inform us in writing before your trip departs.

 

 

Good physical and mental health are essential for the enjoyment of these active, outdoor trips. You may travel in rugged areas removed from modern medical facilities. Good physical conditioning is recommended as preparation for all trips, especially those involving trekking. By forwarding the deposit and signed Reservation Form, the passenger certifies that he/she does not have any physical or other condition of disability that would create a hazard for him/herself or other passengers. It is essential that any participant with a medical condition requiring regular treatment or which may be affected by vigorous activity, high altitude, heat, cold, other natural phenomenon, or particular foods, notifies MSITravels and the trip leaders, in writing in advance of MSITravels. Assumes no liability for medical care nor for special dietary requirements. Participants may be required to furnish a doctor’s statement of good health. The judgment of MSITravels, or the local operator or guide, shall make the ultimate determination of an individual trip participant's fitness to embark upon, or to continue a trip. Once a trip has been confirmed medical circumstances will not be considered as exceptions to our cancellation policy. All participants must be covered by a current medical insurance policy applicable for overseas travel for the duration of their trip. Proof of coverage may be required.

 

 

MSITravels highly recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

For your convenience, MSITravels has no liability to cover anyone’s medical costs or exit from a country in any situation.

 

 

 

 

If satisfaction is not reached through this notice procedure during the trip, you must submit further complaint in writing to us within 30 days of the end of the tour. We will not accept any liability for claims received after this period.

 

 

If MSITravels and/or any of its suppliers or vendors are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the expedition. We must normally make substantial and non-refundable payments to its suppliers far in advance of the scheduled departure date. As such, payment of any refund by us to you as a result of the nonperformance of any obligations will be less any non-refundable deposits and third party cancellation fees. Further, we shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to MSITravels of the Force Majeure.

 

 

 

 

 

On advancement of deposit to MSITravels, you agree to be bound by this agreement.